[Resolved]  Snapdeal — Refund not provided for the cancelled order

Address:Bangalore, Karnataka

I have ordered the product on Dec 8th and estimated delivery date was on Dec 17th but the product was not delivered until Dec 19th so we have not received the product and hence cancelled the order asking for the refund. Snap deal has informed us the refund would be provided within 5 to 6 working days but still now we have not received any refund and snap deal customer care is saying that they are investigating the case and escalating the case but no use as i am not getting the amount refunded after plenty of calls to snap deal.Please help me with this.
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Aug 14, 2020
Complaint marked as Resolved 
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Order Number - [protected]
Dear Ancy B George,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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