Snapdeal — Refund not received | |||||
Ordered Item : Iphone 64GB Ordered on : 11th January Ordered Received on 13th January Order Id: [protected] Snapdeal delivered me wrong product, Instead of 64GB iphone they delivered me 16GB. After so many phone call and emails they finally got the wrong product picked up on 28th of January and I was informed on 29th that my refund will be credited to my account on 4th Feb. Today it is 8th Feb and I have still not received amount from Snapdeal. When I call them they are saying that the amount has already been paid. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team