[Resolved] Snapdeal — Refund Not Yet received | |
Hi,
I have ordered an item (F&D 2.1 speaker)on 25thSep14, order #[protected] from Snap Deal.
The delivery date was mentioned as 30thSep14. But its not reached me till today.
And I had contacted the snapdeal customer care too many times and didn't get a positive response and I've decided to cancel the order.
Even after the proposed date of refund, I didn't get my money back till today and when contacting them, I am getting " still working on it" message
Please find the attached mail as proof
Kindly look into this issue and help me to get my money with compensation
Thanks,
Shilu George
Mobile#[protected]
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Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
On 16th jan 2015 I ordered 2 suits with offer buy 1 get 1...the order was of rs 839 I paid 500 with my sd cash..but till now the order is not dispatched and there is no update on website..and I have made several calls to customer care..but the customer care service of snapdeal is worst...they keep me on hold for so long and after that they disconnect they disconnct calls...each time they say u will get update in 48 hours..
second compliant is that i again ordered 1 saree on 16th jan 2015 but they sent me different saree that is shown on website.then i request for return..they have taken back the saree but I am not getting back my money ..there is no response from snapdeal...
second compliant is that i again ordered 1 saree on 16th jan 2015 but they sent me different saree that is shown on website.then i request for return..they have taken back the saree but I am not getting back my money ..there is no response from snapdeal...
On 16th jan 2015 I ordered 2 suits with offer buy 1 get 1...order no.[protected]...the order was of rs 839 I paid 500 with my sd cash..but till now the order is not dispatched and there is no update on website..and I have made several calls to customer care..but the customer care service of snapdeal is worst...they keep me on hold for so long and after that they disconnect they disconnct calls...each time they say u will get update in 48 hours..
second compliant is that i again ordered 1 saree on 16th jan 2015 order no.[protected] but they sent me different saree that is shown on website.then i request for return..they have taken back the saree but I am not getting back my money ..there is no response from snapdeal
second compliant is that i again ordered 1 saree on 16th jan 2015 order no.[protected] but they sent me different saree that is shown on website.then i request for return..they have taken back the saree but I am not getting back my money ..there is no response from snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team