[Resolved]  Snapdeal — refund of non working/faulty product

Address:241001
Website:www.snapdeal.com

Dear sir,
I have booked my order on snapdeal dt 24.6.17 order id: [protected], the product was found faulty/non working and was requested to be refunded. On sending the item on 10.7.17 to their warehouse it was rejected though it contains all original packing/seal/receipt.
Till now i have tried to contact them many times bt no one seems to respond.
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Sep 16, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
Snapdeal.com Customer Care's response
Dear Anim3sh,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

Respected Sir/Mam,

After this big scam of Snap deal

I want refund my payment which I had invest in this company Rs. 7200/-
I request to please help me for refund my money from this company ASAP.

Please suggest me how I get back my amount .

regards
Chandan

[protected]
Snapdeal.com Customer Care's response, Aug 1, 2017
Verified Support
Dear chandan,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Pathetic service, even after complaining and re-sending my item, it again got refused. Seriously this type of act is frustrating and not acceptable. How am I suppose to send my item, if you guys keep on returning it.
Its going to be one and half month and no one seems to bother regarding my refund.

Order booked on snapdeal dt 24.6.17 order id: [protected]

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