[Resolved] Snapdeal — Regarding refund

rachna rautela

Address:

246174

I have ordered micromax canvas 4 plus A315 on 1 oct 2016. order was not placed but payment was deducted from my bank account. I tried from 4 days but customer care centre not receiving my phone not even a particular email I'd is there. i' m a student and immediately neend my more money back. very bad service by snapdeal. this is my last warning to snapdeal to refund my balance and please give me a particular email id where I could send the bank statement my order id is [protected]

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Jan 6, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2016

Snapdeal.com Customer Care's response Dear rachna rautela,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 09, 2016

Updated by rachna rautela its about 9 days, still snapdeal not refunded by balance.. I called customer care daily but they just passing time and consume almost 200 rs from by mobile balance... I told them my problem but they do nothing and said that they send my complain to refund section .it almost 9 days ..pls pls pls refund my balance (5499rs). my complain I'd is 31512322.

Verified Support

Nov 30, 2016

Snapdeal.com Customer Care's response Dear rachna rautela,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal