[Resolved] Snapdeal — Replacement

kiranpr

from Gurgaon, Haryana

Address:	New Delhi, Delhi
Website:	snapdeal

Dear sir,
Order Id: [protected]
Ticket Id: 39615379
I returned on 38/01/2017 but still not at got the replacement date, &
in track status showing estimated replacement date 30 Jan 2017, what you tell about this sir, please reply
for this... Hope you not disappoint the customers satisfaction, why u damaging your company name by delaying or sending defect products, see now still we have hope in snapdeal so all are buying online from you. Solve our problems as fast as posible

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Mar 16, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Feb 02, 2017

Updated by kiranpr Still hope in you, solve my problem and allow me to buy more products, thank you

Feb 02, 2017

Updated by kiranpr In status it is showing in transit to snapdeal still how many dates it take to reach snapdeal already 4days over ?

Feb 02, 2017

Updated by kiranpr I returned on 28 jan 2017 but still not got any information what you all doing they telling to wait for 24 to 48hrs, in your watch's still not over 24 to 48hrs ha? Pls help me

Verified Support

Feb 02, 2017

Snapdeal.com Customer Care's response Dear kiranpr,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal

Feb 02, 2017

Updated by kiranpr Still not at got any updste from your side why are you delaying

Feb 02, 2017

Updated by kiranpr I am still waiting to get update about my product status, but from snapdeal i not getting any responce why you delaying this much i am ur regular customer so i like to buy more from you.

Feb 03, 2017

Updated by kiranpr They telling now that you will get refund i don't no what they do

Feb 03, 2017

Updated by kiranpr When i get my refund is it cum in time that you said or that also get delay like the replacement process gone for 1week not said after one week we are going to give refund

Verified Support

Feb 13, 2017

Snapdeal.com Customer Care's response Dear kiranpr,
We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.
Regards,
Team Snapdeal