[Resolved]  Snapdeal — Return original product to pick up man but later snapdeal claimed that I return old shower

Address:Kanpur, Uttar Pradesh, 208027

Step
1 I ordered overhead shower from snapdeal and received overhead shower of Hindware without rod.
Then I made a return request .pick up man come from courier company and picked same Hindware overhead shower from me .
After some days I received a call from snapdeal that the shower which I returned is old dirty and used ...then I told them that how is this possible that pickup man accept old product to me at the time of pickup.
But they didn't listen me and sent dirty and used product to me .
Then I made complain on snapdeal they assure me that I will help you and will found that where product changed ..
But at last they said to me that they r unable to do anything in this ..
After complaining and requesting them many time but they r not doing anything in this so sir
I request to u that please do which is right

Thanks and regards
Rahul trivedi
[protected]
+4 photos
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Mar 30, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Snapdeal.com Customer Care's response
Dear Rahul915,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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