[Resolved]  Snapdeal — Return pickup not honouring

Address:Snapdeal Private Limited. SproutBox Suryavillas, Suite #181 TR-4,First Floor D-181, Okhla Industrial Area,Phase I New Delhi South, Delhi 110020

My Order ID: [protected] ORDERED ON[protected]. RECEIVED ON[protected]. RETURN REQUEST ON[protected]. REASON- WRONG PRODUCT DELIVERED. PICKUP NOT DONE TILL DATE.

WITH REFERENCE TO THE ABOVE ORDER THE ORIGINAL PICKUP BY THE COURIER AGENT WAS NOT DONE AND HE DID NOT TURN UP AT ALL. HE GOT THE PICK UP OTP NO. OVER PHONE ONLY, SAYING HE WILL SOON COME FOR PICK UP. BUT HE NEVER TURNED UP FOR THE PICK UP AT ALL. IT SEEMS HE HAS DUPED AND DECEIVED ME AND SNAPDEAL ALSO BY GETTING THE OTP. I MAY HAVE TO LEAVE CHENNAI TO BANGALORE.WAITING FOR THE PICKUP ONLY.IT WILL BE HELPFUL IF I KNOW THE DATE. BECAUSE I HAVE TO BOOK MY FLIGHT TICKET PL.
Detailed Timeline for pickup
Pickup Scheduled
05:17 PM, 20 Nov, 2021
Pickup has been scheduled with SHADOWFAX
04:36 PM, 24 Nov, 2021
Pickup has been scheduled with SHADOWFAX
04:32 PM, 24 Nov, 2021
Pickup has been scheduled with SHADOWFAX
02:39 PM, 24 Nov, 2021
Pickup has been scheduled with SHADOWFAX
02:34 PM, 24 Nov, 2021
Pickup has been scheduled with SHADOWFAX
11:09 PM, 22 Nov, 2021
Pickup has been scheduled with SHADOWFAX
11:04 PM, 22 Nov, 2021
Pickup failed
12:02 PM, 21 Nov, 2021
Courier is out to pick up your item
10:14 AM, 21 Nov, 2021

SRINIVASAN [protected]
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Jan 3, 2022
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2021
Snapdeal.com Customer Care's response
Hi Srinivasan!

We are sorry for the unpleasant experience you’ve been through. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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