[Resolved]  Snapdeal — return product or refund haven't received

Address:	600032
Website:	snapdeal.com

Hi,
I have bought one headset in snapdeal and it's not suitable for my device so i have placed the return request after that i have received call they said it's not meet their quality check so they return back the product but till now i haven't received my product or refund i have raised so many complaints but there is no response from snapdeal.
Order id [protected]

I'm pasting their response for past two months.

Very wrost service i never seen in my life, i have ordered one product they have delivered different product then i have raised return but they saying it's not meet quality check and cancelled, i didn't received my refund/product. Please contact me

https://twitter.com/Snapdeal_Help/status/[protected]

https://twitter.com/Snapdeal_Help/status/[protected]

As checked, we've already updated you on this. We've also mailed you the details on your registered email id, please check. Thanks! –avi

Hi! I apologize for the disappointing experience you've had. We certainly didn't expect this to happen. Let me get this checked for you and set it right. Thanks! Avi

I need immediate solution
Please do the needful