[Resolved] Snapdeal — Return request declined no refund

sachin sachu

from Karnal, Haryana

Address:	571218
Website:	Snapdeal.com

I had order two watches on[protected] and order ID:[protected] and I got the product on[protected] one watch was perfect and other one was not working properly ...it means its time switching button was not working so I raised a request on same day ...but now snapdeal have rejected my return request and they are giving reason that did not meet quality they always give that reason .by sending a defective item how come they can tell that it did not meet quality, I have returned on same day I want a refund for the product please help me to get back my money

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Jan 13, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2016

Snapdeal.com Customer Care's response Dear sachin sachu,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 05, 2016

Updated by sachin sachu Even courier charges have not refunded ...when snapdeal will call me

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear sachin,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal