[Resolved]  Snapdeal — Returned but not replaced

Address:New Delhi, Delhi
Website:snapdeal.com

I got my product nova trimmer on 6th october but it never worked i applied for a replacement, they taken back the product but after someday they closed the request by saying that we have done quality check and it didnot meet our requirements and send back my product.I feel cheated since product is not in working condition wht i will do with that.My money lost
Was this information helpful?
No (0)
Yes (0)
Jan 16, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Oct 14, 2016
Updated by ankitsingh chauhan
Now they have blocked my number so that i cant complain more
Verified Support
Oct 15, 2016
Snapdeal.com Customer Care's response
Dear ankitsingh chauhan,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Oct 23, 2016
Updated by ankitsingh chauhan
Why u have returned the same product which is not working.what i will do with that ?
Verified Support
Dec 02, 2016
Snapdeal.com Customer Care's response
Dear ankitsingh chauhan

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 

Comments

Bro, same situation I am also facing with Sanpdeal. They are replying same answer to everyone during return that "quality check fail" :(
Snapdeal.com Customer Care's response, Oct 15, 2016
Verified Support
Dear gopalsvc,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal
ankitsingh chauhan's [Complaint's author] reply, Nov 1, 2016
any reply from snapdeal or not cn u cl on cust cre no or thy hv blckd u too

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information