Snapdeal — Returned the product still not get the refund

Address:Ghaziabad, Uttar Pradesh
Website:www.snapdeal.com

I have returned the BOat Rock headphone of rs 1500, and it was not a good product, So I returned it, After returning, this is 1 month Snap Deal has not refund me my amount, everytime they are giving me an excuse that it will be refunded, 10-15 times they gave me the excuse, however didnt refund it and didnt fulfill their commitment, It is so disappointing that I dont want to recommend anyone to buy from Snap Deal and I seriously dont know will they refund my money or not. I have shared my banks details everything, however I havent' received the refund. So please take my complain and take action on that. All the customer care collegues and Supervisors just gave excuses, they didnt payback the Money.So Please help.
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Sep 24, 2015
Updated by Purnimasaha
snapdeal.com
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Dear Purnimasaha,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear Purnimasaha,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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