[Resolved]  Snapdeal — Snapdeal is not giving me refund from one month

Address:411017
Website:Snapdeal

Dear sir,
As per telephonic conversation I am writing this letter that I have purchase d a product Play U smart self balancing scooter on 28th march 2016 which was delivered and I paid COD Rs 13884+99=13983/-
Having order no-[protected]
And Suborder no- [protected]
This transaction was complete

Then again that above same product was ordered on[protected] Having Order ID--[protected] And suborder ID --[protected]
But this product was not Delivered to me
And a reverse pick up was created on same order and as I Was not in office my office boy gave that Play U smart self balancing scooter which I purchase d on[protected] and its AWB No--SND2507052 Dated [protected]
Now My product is also with them and My money is also with them and they say openly we will not give u ur product nor your money

So please help me in this matter

Warm regards
Vicky
[protected]
+4 photos
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Aug 6, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Vicky Matani,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Dear Vicky Matani,

We wish to inform you that your complaint did not pass our internal security checks. We regret that we will not be able to help further with this concern.

Regards,
Team Snapdeal

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