[Resolved] Snapdeal — Snapdeal not delivering prepaid product | |||||
I have purchase a executive chair from snapdeal on Oct05(Order ID: [protected]) via credit card payment. snapdeal provided a distant delivery date of between Oct 26- Oct30. After pursuing multiple time they dispatched the order on Oct 25. but product was not Delivered by Oct 30. On chasing again they revised the deadline to Nov 01. that also crossed. When again contacted customer care, they said to resolve it with in 48 hours. even those 48 hours crossed. and now again they have increased deadline by Nov 07. Its been 31 days now(Nov05). they are holding my money from past one month and they doesnt seems to care about this. and after holding for this much time i dont want to cancel this order. what action i can take against snapdeal? Was this information helpful? | |||||
Dec 15, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 08, 2016 Snapdeal.com Customer Care's response Dear er.vikasgarg, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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