[Resolved] Snapdeal — Snapdeal quality check failed - Refund got declined and reason not appropriate | |||||
Snapdeal is a big cheating company. They are fooling people and making them helpless. I ordered 1 bedsheet - fagna creations cotton bedsheet & 1 dress material - gopi creations dress material. Bedsheet i did not like as its threads were out & dress material-they sent wrong dress material. I ordered blue colored suit but they sent me some black & white different bad fabric suit for which i put return request within half an hour of delivery. When i sent it back they said that the quality check failed & your product will be sent back to you. They told that they cannot return my money. They said bedsheet is used which is not the case. I have attached pictures of bedsheet which shows i did not use it & sent back as it is. For dress material, i don't know till now why my return request declined. You can check call records from snapdeal showing that how many i have called them for both the things. First they sent me wrong things and later they don't even return my money. I don't understand what quality check was failed. I just returned what they sent. I contacted them many times both on call & on social media but every time they say we are working on it on priority & assure me that they will solve issue but nothing happens. Even their customer care representatives are rude on call. Please help. I want my refund i. E. 460+539 =999/- Order - [protected] (Suborder [protected]) Order - [protected] (Suborder [protected]) Was this information helpful? | |||||
Jan 5, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 03, 2016 Snapdeal.com Customer Care's response Dear kimmi.gupta2010, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear kimmi.gupta2010, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
Add a Comment | |||||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment