Snapdeal — Sold old laptop in a price of new

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Snapdeal — Given used defective laptop

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Mo mohitmig on Mar 22, 2016
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Dear Sir,
I have ordered a laptop from online store snapdeal on 22 February 16 to my office address m/s vijay lakshmi transport co, AG 97 sanjay Gandhi transport nagar, behind Axis bank. The product description is lenovo laptop yoga 300 2 in 1. The order no of snapdeal is [protected] and the complaint no is 20165996 of 28 - February 16 which is been registered within 2 days after receiving the product. The problem with the product was it's been used by someone and install several software whose date is being shown by the laptop on since February 2015 few are of October 2015 and laptop constantly get hang low processing even the backup did not got means battery is also old.
When I registered complaint to snapdeal care the said will arrange an engineer to your place and he will get the thing done and after product pickup and will back ur money, After so many complaint with Mrs tejasvani Mr rohit mrs lakshmi and senior manager mr Abdul, mr vignesh miss nancy all are firstly says sorry about inconvenience then the asked fr bank details said within 48 hrs u get ur money back then I shared 15 days ago every new person make a new commitment and let the time go. Now today they again saying the thing u have to go service center get the product checked with them only. According with miss nancy talk today morning said an engineer has already been visited now u have to go to service center
Till now on 22/3/16 neither an engineer came nor the product has been picked up product price I purchased of Rs 26999 Which is in trouble for doing fraud by snapdeal.
At last I got your site for doing my problem sort out and getting my cash
You may contact me at [protected], [protected], the order applied by sumit banga for me his cousin brother from banga.[protected]@gmail.com
Regards
Mohit Miglani