| Address: | Meerut, Uttar Pradesh, 250004 | | Website: | www.snapdeal.com |
For my brother birthday i have ordered product: sony sbh20 stereo bluetooth in ear headset from snapdeal on dt: 11.01.17 through netbanking order id.[protected], i paid rs.1700 for this and delivery date is given 17.01.17. on dt-13.01.17 one person came name: mosin delivery boy from snapdeal ph no. [protected] delivered the product: sony sbh20 stereo bluetooth in ear headset and said this product on cod you have to pay amount of rs. 1700 and i also found on invoice product were showing on cod. so, he said mam payment may be not received so its came on cod. then i was trying to check my account online but due to some technical issue it was get blocked. so, paid him amount. when i opened this product i found was damaged and used product. then same day i called to snapdeal regarding this issue. no product is delivered by us yet. they checked order id.[protected] and told me the product is not delivered it will deliver on dt[protected]. but on dt[protected] i received message that the item is cancelled by snapdeal. again i called them i said why u did this then said product is not available in stock and refunded my money.
If product were not available then why they have wasted our time.
After that told me to send us the used product/damaged product images and i sent the images all along with delivery boy number.
And today is 23-11-17 still not getting any response from them.
And not get yet fresh piece till date and not get the cancelled back and not reply from them.
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