[Resolved] Snapdeal — the delivered bedsheet torn | |||
I placed an order of bedsheet set with snapdeal the packet was delivered on 30th of december. We opened the same an found theproduct to be torn. I looged in and requested a pickup towards replacement. To my horror nobody cmae and now i am chasing them and they are sharing custom revert that the dealine to replace has crossed. At first the item is damaged and as i consumer my interests should be protected. Next it is their fault that they did not send a pickup. The company in my view cannot refuse. I have shared the screenshot with them as well. Was this information helpful? | |||
Feb 16, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 12, 2019 Snapdeal.com Customer Care's response Dear Ashwani, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.
Regards,
Team Snapdeal