[Resolved]  Snapdeal — Undelivery of product after debit of amount

Address:Thiruvananthapuram, Kerala

Sir This is regarding the undelivery of xolo smartphone with request number 02502397 registered for the order number [protected] costing Rs 4699 made on 7.6.2015, even after continuos phone calls and mails to their executives after sending my bank statement.Whenever I call their help desk the following will be send as mail We tried contacting you on your registered number ([protected]), however we couldn't reach you. We will call you back in the next 4 hours, request you to bear with us in the interim. Please share an alternate contact number by return mail, if the registered number is not in use. In case of any further assistance or clarification on this issue, please reply back to this email. Assuring you of our best services always, Even after my continuos calls and mails to their team nothing has been done .Please do needful Thanks Ashik
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear Ashikrocky,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi Ashikrocky,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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