Snapdeal — Unsatisfactory service

Address:Mumbai City, Maharashtra, 400069
Website:Snapdeal.com

Order id [protected] Hey, After waiting 6 days for my order, I get a mail stating the courier company lost my package and I ll need to wait another 4 Business days for my refund. So instead of sending me an apology and another hard disk you ppl have just increased the time it will take for me to get a new hard drive since I will have to re place the order and wait for 5 more days for ti to be delivered when I get the refund ( IF at all that happens in next 4 business days). In short I am losing 15 days of my time because of an error on ur part.Please find me an alternative solution more suitable for me so I expect a call back from you guys soon regarding this
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Aditya Thakur2310,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

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