[Resolved] Snapdeal — used product and old, different brand of product, and totally wrong

Akash3096

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.snapdeal.com

Hey
Hi
I just got my product from snapdeal near around 4:30 pm
It was totally different and wrong product that i ordered, i ordered dell mouse, i got any other brand o[censored]sed and old mouse from snapdeal.
I don't know what's snapdeal thinks?
Snapdeal may thinks like, we are dumb like them, i don't know how you satisfied your customer from your product till now, i am totally disappointed, i registered complain against you, i want my refund
And it's my honest review that don't buy from snapdeal
(Here you word refered to snapdeal)

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Jul 30, 2017

Complaint marked as Resolved

I made a call to direct customer care and told them that, what you think we are dumb?? And I also given the full negative review for snapdeal, so they told me for refund and I got that now, so product was taken by Snapdeal and I got my money back thanks to you and Snapdeal For cooperation.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2017

Snapdeal.com Customer Care's response Dear Akash,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal