Snapdeal — Warranty issue with seller aavya health & fitness & snap deal

Address:	Pune, Maharashtra, 411033
Website:	www.snapdeal.com

Hi,

My order id: [protected]

I bought fit24 fitness 5 in 1 motorized treadmill with auto incline system on 27th march and you delivered this treadmill on 6th april 2016. before taking this product i had communicated with your executive they told me to your executive will come for installation and after deliver the product i waited 8 -10 days for installation but none of your executive came for installation then again i called for installation then they suggest you have to install by yourself only. then i called to local technician for installation then installed after 3 week.

They find some sensor issue and they rectify and started the machine and i used only one month again problem started and treadmill wheel is not moving i called to our local technician they checked and told me to there is some problem with pcb.

And i called today to your customer care executive they told me your warranty period is 3 month and you will not get support from your side and when i called first time to your executive they told me of warranty of 6 month and now you are telling me 3 month of warranty period. now you tell me guys is it worth of spending 33k and used only one month. and your executive told me this is third party so i will not give warranty. i believe on snap deal thatwhy i bought this product from snapdeal. i don't know third party.

During the product delivery you didn't send any kind of warranty card so how can i understand how many month warranty you have given to me. now i dont have any proof to show you of 6month warranty.


These guys are not providing serviced i called many no body responding properly.