Snapdeal — worst customer service . | |||||
I bought a sandal from them which was size 10 as per my order I made the payment and was waiting to get it delivered but Even after 5days I dint got anything so I called up the customer care regarding the same they told me that my order has been cancelled due to unavailability so I told them to deliver me at least size 9 and after days I got it but this size was not comfortable so I again raised a request to deliver me size 10 .past 6 days I am calling the customer care but everytime I hear the same 4 line that ua complaint is registered nd being escalated give us some time and when the next day I call dem up they say last person who spoke to you dint raised the complaint.just now I spoke to the floor manager nd he was like you will get the same size ( 9) and when I said I don't want it refund my money he said "madam refund to aap bhul jao". Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear pooja1012,
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team