Comments
On top of it, today a guy came to pick up the order and when we gave him the parcel, he told he can't take as it is not a product which was ordered at the first place. That means refund will also not be initiated till the product is picked up by snapdeal. This is SNAPDEAL'S FAULT, they delivered a wrong product, giving a reason that THE ORIGINAL PRODUCT WAS OUT OF STOCK. So snapdeal, when a product is out of syock, you inform the customer about its unavailability, you don't deliver anything which comes to your mind. Thats the way a company should function, you need to learn that first. Also, if you have delivered a wrong product, it should be your responsibility to pick it up without any delay..I need a full refund in cash, i dont want any of your freecharge crap, as i am never going to use your website again so i don't need a freecharge cashback, i need full cash refund ASAP.
Reply
Dear Komal Nagdeo,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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