Snapdeal — Wrong product and then damaged product - twice

Snapdeal Team, if you have eyes and ears to hear to the customers, then let me tell you that out of all the e-commerce websites yours is the most pathetic when it comes to customer support.Most of your sellers are fraud. Items in the pictures shown are of reputed company but the items delivered are of local made. Once customer orders they fall in the vicious circle of replacement/refund. Now i realize the inner meaning of your TV advt which shows that snapdeal helps every seller..and i know what you help..possibly all tricks to do the business in a fradulent manner,