[Resolved] Snapdeal — Wrong product delivered | |||
I placed an order on 25/10/2016 with order id - [protected], the order was forever living ultra lite worth ₹2285. i got it delivered today in the evening when i opened the box i got surprised when i saw amway nutrelite inside the box worth ₹989. when i registered the complain to the customer care they said order cant be replaced as its written on our policy. when i said its also not written in the policy that snapdeal can send anything inside the box and will not return it. Was this information helpful? | |||
Nov 1, 2016 Complaint marked as Resolved Its not been resolved yet..i didn't receive any call from the company Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 Snapdeal.com Customer Care's response Dear Sayff, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear Sayff, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||
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