[Resolved] Snapdeal — Wrong product delivered, Now no refund (Suborder Id: [protected])

Satya Chouksey

Address:	Pune, Maharashtra, 411028
Website:	www.snapdeal.com

I ordered "KENT Appliances 600 nano Ceiling Fan brown" . When i opened the snapdeal box, surprised to see some local brand Fan "beetly" in place of kent.

I placed a request for return. Oncer they received product back. I got a call from quality check team and they rejected that product just by saying that i have packed wrong product during return. Now they are asking me to take back their useless product else they will not initiate refund.
Sanpdeal is cheating their customer by delivering wrong product and if you could able to return, they will reject your product during quality check.

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May 11, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2017

Snapdeal.com Customer Care's response Dear Satya Chouksey,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal

Feb 28, 2017

Updated by Satya Chouksey Thanks for your reply. Please let me know do you have any timeline to look at my issue. I am still waiting to receive call from snapdeal representative or Is it another way of doing fraud to hide my raised issue?

Please reply ASAP

Verified Support

Mar 08, 2017

Snapdeal.com Customer Care's response Dear Satya Chouksey,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal

Mar 16, 2017

Updated by Satya Chouksey Again thanks for your reply, How can i believe on snapdeal customer care, who even does not bother to give me single call even after one month. I have lost my trust on snapdeal.

Apr 12, 2017

Updated by Satya Chouksey Snapdeal Customer care team.

I think you purposefully forgot my issue regarding refund. Please respond immediately.