Snapdeal — Wrong product, poor quality & irresponsible attitude

Address:Gurgaon, Haryana

I have received one Roti Maker of different make, from Snapdeal, against my order for "Maharaja Roti Maker",
Order No.[protected], Suborder No.[protected], on 01/01/2015.
Manufacturer"s Name & Address has not been mentioned or printed neither in the Packing Box or in the Instruction Manual & Warranty Card.

On 22/01/2015, there was an flash at the back, luckily my wife has been escaped from electrocution. However, we have used only to make not even more than 100 Nos.
1) Complaint No. 15102195, dt.22/01/15 - No solution, as suggested by customer care to contact Super Electric Works, Sec14, Gurgaon, Phone No.[protected], has refused to repair under warranty.

2) Complaint No. 15144603, dt.23/01/15- No solution has been given.

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Snapdeal.com customer support has been notified about the posted complaint.
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Dear SK Biswas,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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