[Resolved]  Snapdeal.com — 5 seater recliner sofa

Address:Bangalore, Karnataka, 560070
Website:Snapdeal.com

Product delivered is not what they have shown in the app, measurement is lesser than what they have mentioned, quality is of poor leather but in the product description they have mentioned pure grain cosy marshal italian leather in all body touching parts. Stitching is of poor quality, in images they have given of different design but delivered different one. Beginning when we placed complaint they said once there service engineer checked the product they will take it back, even he sail that it is different from what they have shown, after that they said after conversation with seller they will take it back, but the seller is offering it for less price but we dinied his offer and asked for return and refund. They are dragging the issue from 19 the august, but always they will give time but no action. First 6 images what i have uploded is what they have shown and after images are what i have received.
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Sep 30, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Snapdeal.com Customer Care's response
Dear Ashwini,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 

Comments

I asked that delivery boy Toh daley my delivery for one day I will collect my product by 21st of Aug.. But instead of putting it by tomorrow he just cancelled my order... Very very poor survice by snapdeal...
Snapdeal.com Customer Care's response, Aug 29, 2017
Verified Support
Dear Eddy Thappa,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Snapdeal.com — snapdeal madarchod company hai

Snapdeal Madarchod company hai product return hua paise refund nahi kiye hai
Snapdeal.com Customer Care's response, Aug 29, 2017
Verified Support
Dear Dhrbads900,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

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