[Resolved]  Snapdeal.com — an order of a watch

Address:New Delhi, Delhi, 110085
Website:m.snapdeal.com

Dear snapdeal!
I think this is not a good way you treat your customer.
As i didn't got my order and now you are behaving like you didn't know me.
From your point of view i did the huge mistake as i choosed sanpdeal for shopping and now i will tell everyone that not to do shopping with sanpdeal as they all are a theft.
You said that you didn't return my money bt atleast give me some solution, what can i do now for a sue. And giving a reply of my mail or contact me.

You said that your company members completed the research and didn't found any proof of cheat, then send me the copy of that research.
There are following description in the order which i got:
1) the parcel is not in the snapdeal box.
2) there is no snapdeal tape on outer and inner boxes.
3) i received the order one day after the delivery date.

I was complaining through snapdeal customer care service but didn't get the positive response. All time they said one thing that the parcel is delivered and i don't know that how many times i will say that my product is not there and lost my money. They always said that your money is safe with snapdeal trust pay policy but i didn't think so. My order no. Is [protected]

They didn't call me yet for my complaint and always send me one mail. Even now, they stop replying to my mails.
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Dec 12, 2018
Complaint marked as Resolved 
I didn't got any mail or phone call from company. They didn't send me any information regarding my problem. How can you say that my query was solved?
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2018
Snapdeal.com Customer Care's response
Hi Sahil

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Dec 07, 2018
Updated by Sahilgupta.09
How many days you will take to resolve one problem?
Or provide me the number or the details of distributor of my product to file a sue.
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