[Resolved] Snapdeal.com — autofurnish highest air flow | |||
I purchased Auto furnish highest air flow from snap deal and received 2nd hand product and not the one which i had ordered .when I asked for replacement they asked me to courier the product .i informed that i cannot courier the product please pick up the product and give me replacement . they did not replaced after multiple requested .please help me in getting the replacement Was this information helpful? | |||
Jan 10, 2019 Complaint marked as Resolved we connected with the snapdeal team multiple times for getting the replacement but they asked us to courier old product .after telling them so many times that we will not be able to courier the product .please send person for pick as it is their fault that they have given me faulty /second hand and wrong product. I have attached both the invoice copies .if they can deliver the product to my location then why they cannot pickup the product for the replacement.Please help in getting me the replacement . Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 11, 2019 Snapdeal.com Customer Care's response Dear Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||
 2 Comments | |||
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Sneapdeal fraud no 1
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I have returned the product on 28th November 2018 with order ID [protected] and it's status is showing as "Return request closed". please help me to get my refund
Snapdeal.com Customer Care's response, Jan 11, 2019
Verified Support
Hi Vaiditya,
We are sorry for the unpleasant experience you’ve been through. Please share the correct order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
We are sorry for the unpleasant experience you’ve been through. Please share the correct order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal
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