Snapdeal.com — bad service from snapdeal

 
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 पं.शिवम अनिल गौड़ on Sep 9, 2017
My self shivam gaur

(Sayesha multicoloured crepe) (Asymmetrical hemlin kurti 5xl) jo ki try karne par small nikli mene exchange ki complain dal di or kafi dino tak koi receive karne courier boy nai aya to mene company me call kiya to btaya gaya ki sir aapke area me courier boy nahi aa pa raha hai to aap apni taraf se courier kar dijiye or aapka jo bhi charge hoga bo aapko de diya jayega aapke account me or product ko check karke aapke pas dusri kurti bhej di jayegi.

To mene ek din bad parsal kar di aapke bataye hua address par

Yah process kafi dino tak chala mene call ki company me to btaya ki abi nahi aya hai or mujhe company se btaya gaya ki aap courier receipt or account detail bhej dijiye jis se aapka courier charge aapke account me dal dia jayega mene fir kafi dino bad fir call ki or btaya ki aap ek bar courier office jakr aap proof le lijiye ki aapka courier aapke bheje hua address par pahuch gaya hai to me gaya or pata chala ki mera courier aapke btaye hua address par lia hi nahi hai or or wapas kar dia gaya hai without any reason.

Or me kafi dino se snapdeal site par mail bi kar raha hu call bi or company se koi bi ans. Nahi ata hai bas return me mail me jawab ata hai ki aapki complain register ho chuki hai or aapse 24hrs me contact karege.

Or me daily call kar raha hu to koi receive hi nahi kar raha hai.

Meri product id. No.19420375088

Or maine payment bi kar dia hai or na hi exchange kar rahe hai or na hi refund kar rahe hai.
Or ek bar aaj 9/9/2017 ko call aya ta to mene poocha sir mera ek product hai kafi din purana use check karke batao to mujhse yah kaha gaya ki pahle mere sawal ka ans. Do to mene kaha pahle mujhe bata do nahi to aap call disconnect kar doge to mujhse kaha ki isili to aapko call ya mail nahi kar rahe hai..
Sir pls solve my issue

Shivam gaur

[protected]

Complaint Status


[Sep 09, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Snapdeal.com Customer Care's response, Sep 11, 2017
Dear Shivam gaur,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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