[Resolved]  Snapdeal.com — Cancel order id no : [protected] placed on 17 jan, 2016

Address:Kolkata, West Bengal, 700078

I cancel below order because i need bigger size

Order id: [protected] (1 item) details
Placed on 17 jan, 2016

Towel town - set of 20 face towels (10x10 inches)
Status: waiting for courier to pick up est. Delivery: 24 jan, 2016 - 28 jan, 2016
Last updated at 2:53:52 pm, today

Placed dispatched delivered
View tracking history
A cancellation request is under process.
Was this information helpful?
No (0)
Yes (0)
Jan 19, 2016
Complaint marked as Resolved 
Snapdeal.com Customer Care have resolved my complain on Indian consumer complaint forum site before 2 hours 38 minutes ago as follows "Dear jhuma deogharia, Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [email protected]. Regards, Snapdeal Team" But sorry to say that still to time I have not received confirmation of Cancellation a mail from snapdeal.com .Thank you very much Consumer Complaints. In Team
Snapdeal.com customer support has been notified about the posted complaint.
Nov 15, 2017
Updated by jhuma deogharia
thanks
Complaint comments 

Comments

Dear jhuma deogharia,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team
Dear jhuma deogharia,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Regards,
Snapdeal Team
Dear jhuma deogharia

We have re-escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Team
Hi jhuma deogharia,

Our team will get in touch with you soon.

Regards,
Team Snapdeal
Dear Jhuma,

Thanks for the acknowledgement. Please feel free to get in touch with us on [protected]@snapdeal.com if you require any assistance in future.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information