[Resolved]  Snapdeal.com — cellrise capsule bluetooth

Address:Ludhiana, Punjab, 141015
Website:Snapdeal.com

Ref to order id[protected] 06-12-18 regarding purchase of cellrise capsule blue tooth. After using the product it was found that battery time covered only 10 to 15 minutes instead of 4 hours claimed by company. Please go through the same and replace it at the earliest. Battery backup of this product almost nil. Requested to replace or refund my money.

Regards

Dinesh
[protected]
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Feb 26, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2019
Snapdeal.com Customer Care's response
Hi Dinesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Very ashamed to tell such a big banner did this to me. I ordered a Lacoste blue glass goggle for 899 INR and what I recieved Is a silver glass poorest quality (may be a 100 INR road side one) Lacoste completely local goggle warped in polythene and packed in a Rayban case. I hope you are closing soon. I want my money to be refunded. Merry Christmas
Snapdeal.com Customer Care's response, Jan 18, 2019
Verified Support
Hi Vishal,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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