[Resolved] Snapdeal.com — Change in delivery address

Pinkalshah1990

from Vadodara, Gujarat

Address:	Vadodara, Gujarat, 390012
Website:	www.consumercomplaints.in/new_complaint

Hi I ordered an item no. [protected]. By mistake it placed on wrong delivery address which was already saved.
So I leave a message within 12 hrs of placing the order. So Requesting you to deliver my order on my new address but now when I am tracking my order you are going to deliver it on previous address.
I am trying to speak to your customer executive but i'm not able contact the same.
Pls. deliver it on new address as I mentioned because I don't want to cancel the order and let me know about it.
Thanks
[protected]

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Feb 17, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Jan 14, 2017

Updated by Pinkalshah1990 My Order No is [protected].
I'm requesting you to change delivery address as i had shared my old address.
New/Updated address is as follows :
B-503, Solitude - 1, Atladra, Vadodara 390012.
Behind Narayanwadi Kathiyavadi Hotel.
Contact No : [protected]

Verified Support

Jan 16, 2017

Snapdeal.com Customer Care's response Dear Pinkalshah1990,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal

Verified Support

Jan 17, 2017

Snapdeal.com Customer Care's response Dear Pinkalshah1990,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal