[Resolved] Snapdeal.com — Cheated by snapdeal.com

Biz Solution

from Indore, Madhya Pradesh

Address:	Gandhinagar, Gujarat, 382424
Website:	www.snapdeal.com

Hello!

I am here to complain about Snapdeal's fraud.

On 15th March 2017 I ordered foldable wardrobe worth Rupees 2432/- on Snapdeal.com. I received it on 19th March 2017 and I was shocked to see that it was totally different than I ordered.

At the time of order the size mentioned on Snapdeal.com was 130 x 45 x 175 CM and red color and the size I received is 87 x 45 x 165 CM (too small) and yellow color.

I requested snapdeal customer care to accept my return request but after so many calls and emails they haven't accepted my return request and everytime they give fake promises like it will be accepted within 24 hours.

I had ordered this wardrobe for my parents who shifted to new house recently. I was so happy to buy this wardrobe for them but after receiving this totally different I feel cheated now.

Snapdeal says "Unbox Zindagi" but I say Unbox Fraud.

I request everyone to not to buy from snapdeal ever.

(Attached pictures are my order details)

+4 photos

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Apr 29, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2017

Snapdeal.com Customer Care's response Dear Biz Solution,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal