[Resolved] Snapdeal.com — Cheating

Srikavya Ragam

from Nellore, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500080
Website:	Snapdeal

I have placed a return request with snapdeal for two hair dryers. They sent a logistics guys to collect as well. They have refunded for only one. When i raised concern they confirmed saying that they have received only one as confirned by their warehouse team. But when i checked with their logistics team they confirmed of sending two and also shared the photo and receipt. But Snapdeal without giving any proper reason closed the complaint. I have handed over the product to their executive only. Towards which i have proof.

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Oct 21, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Snapdeal.com Customer Care's response Dear Srikavya Ragam,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Verified Support

Sep 20, 2016

Snapdeal.com Customer Care's response Dear Srikavya Ragam,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal