[Resolved]  Snapdeal.com — cheating from snapdeal

Address:629153
Website:www.snapdeal.com

My name is libin my snapdeal account name is libin ds. My registered mobile number is [protected]. For past 6 months i havent even lodged to the snapdeal and placed any order. But on last saturday 23/06/2018 i got a courier from snapdeal with a cod of rs 450 as my parents were uneducated they have collected it without enquiry them. Also even a single call or sms is their with me from snapdeal. When i try to complaint snapdeal they doesnt respond yet.

It was a big and fraudelent cheat from snapdeal.

I have received 3 watches from snapdeal
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Jul 27, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2018
Snapdeal.com Customer Care's response
Hi Libin,

We've noted down the order ID. We'll get this checked & connect with you.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I received a call and WHATSAPP msg telling that I had won in Snapdeal lucky draw. They rightly confirmed my order of a wrist watch. I have no idea how they got the details with my name phone number and email address.

Snapdeal.com Customer Care's response, Jun 27, 2018
Verified Support
Hi Sankari,

We are not running any such offer. Also, we do not indulge in making any such calls/sms.

Thanks!
Team Snapdeal
I ordered rayban wayfarer which cost 2800 but i received duplicate 1st copy product
Snapdeal.com Customer Care's response, Jun 27, 2018
Verified Support
Hi Rohit,

So sorry, believe me this is not a usual Snapdeal experience! Please share your order ID and I will look into it right away.

Thanks!
Team Snapdeal
I ordered 1 sticker costing 158.it was 182 with GST..BT the service person (delivery boy)took 220.when I asked later telling I don'tknow.

Invoice no-S647D5/18/1536
Invoice date 19 jun18
Dispatch doc No(AWB[protected]
ORDER NO-[protected]
Sub order no-[protected]
Hsn[protected]
Snapdeal.com Customer Care's response, Jun 28, 2018
Verified Support
Dear Supriyarani,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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