[Resolved] Snapdeal.com — complaining regarding delivery of faulty product

 
1 Review
Kolkata, Kolkata District, West Bengal, India
 Dynamo Debanjan Ghosh on Jan 11, 2019
I ordered a game with the order name marvel's spiderman (Ps4) a week ago and today i came to receive the order on cod which later i found to be a completely empty box. And the product has no return or replacement policy to it too, the order id -[protected], i either need the actual product delivered to me or my money back, plss look into the matter
Complaint marked as Resolved Feb 14, 2019

Complaint Status


[Jan 11, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Jan 12, 2019
Dear Debanjan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    Customer satisfaction rating
    61%
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    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
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    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    Snapdeal.com - complaining regarding delivery of faulty product