Address: | Gurgaon, Haryana | Website: | Snapdeal |
I had ordered a Kobo mini exerciser which was delivered on 13 th May'16. On 23 rd May, the counter stopped working and I lodged a complaint for repairs with you when I was told that nothing can b done in this reg as 7 days return policy has expired. When I repeated that I do not want to have it replaced but only repaired she said it's not our policy! I rcvd a msg that someone will respond in 24 hrs. Whn no one called, I called again and rcvd the same response! He kept on repeating the 7 day return policy. U expected me to lodge a complaint when there was none???? I should have expected it to get spoilt in less than 10 days n hv it replaced in 7 days!
I wl never buy another item from yr website as u offer no guarantee for any item sold on your site. There is no safeguard for customers! It's cheating! Was this information helpful? |
Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal