[Resolved] Snapdeal.com — customer support agent hung up my call

2 Reviews
 Shree Muthukumar on Dec 5, 2017
I received the call from this number: +91 [protected] regarding my order id: [protected], placed on 01 dec 2017. So today snapdeal has cancelled my order without my permission. They didn't intimate me before cancelling the order. I complain to snapdeal today morning. I receive the call now and the agent hung up my call without giving any solution. This is how you will treat your valuable customer. I need the proper solution for this order and call me to solve this issue with a proper solution.

customer support agent hung up my call
Complaint marked as Resolved Dec 30, 2017
They have resolved the issue as informed by them.

Complaint Status

[Dec 05, 2017] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Dec 06, 2017
Dear Shree Muthukumar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Team Snapdeal
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    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    Snapdeal.com - customer support agent hung up my call