[Resolved] Snapdeal.com — damaged product (dead), they are not pick up my order and return request has been closed

 
1 Review
exin zone,opp to irikkur bustand, Taliparamba, Kannur District, Kerala, India
 Mirzan Miju on Mar 29, 2019
They send me damaged product and i had requested for return in the same day when i received the product. They are not pick up my order.. They are saying your return request has been closed. Please immediately doing an action and start your refund process. I want my money back and please pick up the order as you mentioned in your policy i was immediately sending a returning request but snap deal closed my returning request. I believed on snap deal and finally i felt that i never buying any product from snap deal after this issue. Please don't break my trust issue snap deal... And solving my problem that i starting trusting you guys again... Thank u
Complaint marked as Resolved May 4, 2019

Complaint Status


[Mar 29, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Mar 29, 2019
Hi Mirzan

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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    Snapdeal.com - damaged product (dead), they are not pick up my order and return request has been closed