[Resolved]  Snapdeal.com — deduction of money

Address:Yamuna Nagar, Haryana, 135001

I had been frauded by snapdeal.
They had deducted rs.12598 rupees from my bank account.
I had purchased even nothing from snapdeal.
They had made a fraud with me.
I had provided you the text message received and the bank statement also.
Please help me in providing my money back.
Please i am very poor and i worked hard to earn this money to make my family live.

Please help.
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Feb 17, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Snapdeal.com Customer Care's response
Hi Rohan

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Feb 17, 2019
Updated by Rohan07869
My complaint has been resolved and i really thank to snapdeal team for helping me in this big issue .
They are very supportive and i will be very grateful to them.
Thanks
Complaint comments 

Comments

Dear Snapdeal Team please find my refund order Pickedup on 31st January and I am not received my refund money please check and give my refund money

Haris Azmi's reply, Feb 10, 2019
Dear Snapdeal Team,
Kindly check my refund order Courier Man Pickup On 31st January kindly check my refund money and refund me.
Snapdeal.com Customer Care's response, Feb 12, 2019
Verified Support
Dear Haris,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end and you will receive the amount within 10 days.

Regards,
Team Snapdeal
Regarding return the Mobile Phone to Snapdeal as this is a 3G Set I require 4 G I orderd by mistake ..

please help

regards
Snapdeal.com Customer Care's response, Feb 12, 2019
Verified Support
Hi Balram,

Request you to share the order ID so that we can help you out.

Thanks!
Team Snapdeal

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