[Resolved] Snapdeal.com — did not receive the refund after returning the product.. snapdeal team deny that i haven't return the product yet even after returning it on time | |||
Hi, i have ordered shreya's collection anarkali in grey/purple.. Both arrived together.. Quality was very poor i had to return it immediately, pickup person came k gave him the packages.. Now snapdeal says that they got only grey dress.. I have shown him both the dress nd returned the product.. Then what is the status of purple dress?? Why didn't u mention the color for the return pickup dress??? Check the attachment now and see the truth.. Till now their is no update about the returned product.. I'm tired of following up everyday.. Arrange a call on my number i really want to speak to ur team. Was this information helpful? | |||
Jul 19, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 16, 2018 Snapdeal.com Customer Care's response Dear Tania, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Verified Support Jun 18, 2018 Snapdeal.com Customer Care's response Dear Tania, So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience. Thanks, Team Snapdeal | |||
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