[Resolved] Snapdeal.com — Directly cancel the product without intimation to customer & Customer care

Indra369

from Malegaon, Maharashtra

Address:	416115
Website:	snapdeal

I compliant about your service. I booked your product that time that was available. But time to delivery your staff said that was not available and out of stock and the Directly cancel the product without intimation to me.
Then Second time i was called your customer care center but your staff (Mr. JAGDISH time 33 min on dated 17/01/2017 ) not sensible. They hold my call 15 to 20 minutes and directly disconnect the call.

And specially asking to u your delivery service is NOT GOOD VERY POOR SERVICE .And GIVE MY REFUND URGENTLY.

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Feb 22, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 21, 2017

Snapdeal.com Customer Care's response Dear Indra369,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal