[Resolved]  Snapdeal.com — duplicate nike shoes from snapdeal

Address:470117

I am dharmendra thakur, i have purchase a nike black running shoe of rs 3295/- from snapdeal online store on 14 may 2018, my in product suborder id is < [protected] >,
In product description they showed this shoe is 100% original but use within 2 months it's mesh (Net) started coming out, after the damage i contacted with snapdeal customer care service, they said shoe can not be replace because they accept return requests raised only within 7 days of delivery., and they gave me rs 50/- promo code, i don't want any promo code i want to replace my product, this is not accidental this is manifesting defected please change my shoe otherwise i will never trust your snapdeal store and brand and never recommend anyone else and share the damage photos, worst quality.

If i’m purchasing too costly products then it’s your responsibility the customer are satisfied your service..

All your requirements details is mentioned in below attachment please check and change immediately..

Then after this complain i will case file at your brand nike and snap deal online store because your product is duplicate.
+2 photos
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Jan 31, 2019
Complaint marked as Resolved 
Order id-21854650584 Email id- [email protected]
Snapdeal.com customer support has been notified about the posted complaint.
Jan 31, 2019
Updated by Dharmendra.S.T
Order id - [protected]
Verified Support
Jan 31, 2019
Snapdeal.com Customer Care's response
Dear Dharmendra,

We understand that our team has connected with you and informed you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end.
Regards,
Team Snapdeal
Verified Support
Jan 31, 2019
Snapdeal.com Customer Care's response
Dear Dharmendra,

We understand that our team has connected with you and informed you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end.
Regards,
Team Snapdeal
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