[Resolved] Snapdeal.com — duplicate nike shoes from snapdeal | |||
I am dharmendra thakur, i have purchase a nike black running shoe of rs 3295/- from snapdeal online store on 14 may 2018, my in product suborder id is < [protected] >, In product description they showed this shoe is 100% original but use within 2 months it's mesh (Net) started coming out, after the damage i contacted with snapdeal customer care service, they said shoe can not be replace because they accept return requests raised only within 7 days of delivery., and they gave me rs 50/- promo code, i don't want any promo code i want to replace my product, this is not accidental this is manifesting defected please change my shoe otherwise i will never trust your snapdeal store and brand and never recommend anyone else and share the damage photos, worst quality. If i’m purchasing too costly products then it’s your responsibility the customer are satisfied your service.. All your requirements details is mentioned in below attachment please check and change immediately.. Then after this complain i will case file at your brand nike and snap deal online store because your product is duplicate. Was this information helpful? | |||
Jan 31, 2019 Complaint marked as Resolved Order id-21854650584
Email id- [email protected] Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 Snapdeal.com Customer Care's response Dear Dharmendra, We understand that our team has connected with you and informed you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end. Regards, Team Snapdeal Verified Support Jan 31, 2019 Snapdeal.com Customer Care's response Dear Dharmendra, We understand that our team has connected with you and informed you that complaint is against our trust pay policy (out of TAT). So, we are not able to proceed the same from our end. Regards, Team Snapdeal | |||
Add a Comment | |||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment