[Resolved] Snapdeal.com — duplicate product - nike

9820854356

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400007
Website:	www.Snapdeal.com

Snapdeal delivered nike duplicate shoes on 18th oct 2018. On 19th oct placed and return request, kept the shoes as it is as after opening it come to know it is duplicate product.

On 20th oct delivery boy did not pick up the return. First he said i did not have the invoice after showing email copy of the invoice he called his manager and manager told that i mention that i did not like the shoes (Which was not the case) and we will not pick up because i did not like reason (Actual reason which i quoted was duplicate shoes).

Order id: [protected]
Name: pravin parmar

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Nov 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

Snapdeal.com Customer Care's response Hi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Oct 24, 2018

Updated by 9820854356 Please note that this looks to be a scandal run by the vendor along with courier team. It seems your courier team is well inform by your vendor for not taking return. This is big cheating going on to customer.

Nov 24, 2018

Updated by 9820854356 Received refund from Snapdeal post return.