[Resolved] Snapdeal.com — fake nike air max 2017

papsum

from Raha, Assam

Address:	Dibrugarh, Assam, 786001
Website:	snapdeal

I had order nike airmax 2017 but i received a fake nike shoe, which doesn't contain bar code even the quality seems very poor. I complained them but they replied u need to complain with in 7 days. I replied i[censored] promised us for authentication of the product and in return cheated us. They said they can't help me in this regard. Please help me and others who were cheated by this online organisation by saying we sell original products and collect huge amount from us.

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Mar 11, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Snapdeal.com Customer Care's response Dear customer (papsum),

Hope you are doing good.

Kindly share your correct order ID(11 digits) with us so that we can assist you further.
Thank You for your cooperation.

Regards,
Team Snapdeal

Verified Support

Feb 06, 2018

Snapdeal.com Customer Care's response Hi customer (papsum),

Hope you are doing good.

We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal

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Comments

Happy consumer

from Kottayam, Kerala

We have experienced same kind of response for the product we paid 100% and didn't get the product delivered.
customer service asks us to call within 7 days.. now they say they can’t help .
We trust them paying 100% product price in advance but all we get careless response .. very sad !

Snapdeal.com Customer Care's response, Jan 29, 2018

Verified Support

Dear customer (Happy consumer),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Feb 6, 2018

Verified Support

Hi customer (Happy consumer),

Hope you are doing good.

We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal