[Resolved] Snapdeal.com — fake product nike

arvind ng

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560027
Website:	www.snapdeal.com

I had bought NIKE branded jacket and the same was delivered to me on 24DEC2018. As i was travelling could not check the product. on 4th jan 2019 i made a complain to snapdeal to refund the amount by collecting the product as the product turned out to be Fake NIKE brand. All the logo stickers were pasted on the jacket unlike pre printed if its original product. Same can be seen in the attached file. But snapdeal rejected to refund mentioning i was supposed to inform them with in 7 days.

order id : [protected]

Have registered a case in https://consumerhelpline.gov.in/

snapdeal = Fake

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Feb 9, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2019

Snapdeal.com Customer Care's response Hi Aravinda,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal