[Resolved] Snapdeal.com — got defective product

Shireen hussain2286

from Mumbai, Maharashtra

Address:

D-3 shopping center opposite gurudwara mansarover garden axis bank, New Delhi, Delhi, 110015

Name:shireen hussain
Invoice no: sd99be/19/5084
I ordered a mcp purple sleek vaporizer
Sky code:purple-vap02
Order no:[protected]
Sub order no: [protected] hsn:9019
It's not working
Snap deal send me a defective product
Really disappointed with snap deal i want sanpdeal to take action as soon as possible i want my money back really sad to know that snap deal is selling defective products

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Jan 8, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2019

Snapdeal.com Customer Care's response Dear Shireen,

We're working to get this resolved on priority. Appreciate your patience.

Thanks!
Team Snapdeal

Verified Support

Nov 18, 2019

Snapdeal.com Customer Care's response Dear Customer,

We value the importance of your concern. We’re working on the issue & shall update you on this soon.

Regards,
Team Snapdeal

Verified Support

Nov 23, 2019

Snapdeal.com Customer Care's response Dear Shireen,
Hope you are doing well.
So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.
Regards,
Team Snapdeal

Verified Support

Nov 25, 2019

Snapdeal.com Customer Care's response Dear Shireen,
Hope you are doing well.We're working to get this resolved on priority. Appreciate your patience.

Thanks!
Team Snapdeal

Verified Support

Nov 29, 2019

Snapdeal.com Customer Care's response Dear Shireen,

Hope you are doing well.I'm sorry your query is not yet closed. We really want to make sure we find the best solution for you. Give us some time, we will call you to discuss this.

Thanks!
Team Snapdeal

Verified Support

Dec 03, 2019

Snapdeal.com Customer Care's response Dear Shireen,

We tried reaching out to you, but couldn't get through. Kindly share an alternate number to contact you.

Regards,
Team Snapdeal

Verified Support

Dec 07, 2019

Snapdeal.com Customer Care's response Dear Shireen,
Hope you are doing well.I'm sorry your query is not yet closed. We really want to make sure we find the best solution for you. Give us some time, we will call you to discuss this.

Thanks!
Team Snapdeal